Website Privacy and Cookie Policy

Created: 27 July  2021
Uponor is committed to protecting your privacy and personal data. Uponor applies a high level of protection of your privacy and personal data, and processes your personal data in accordance with applicable legislation and this Privacy and Cookie Policy (“Privacy Policy”). “Personal data” means any information relating to an identified or identifiable natural person. This Privacy Policy provides you general information on how Uponor processes your personal data related to the website www.uponor.com or any of its sub-sites (hereinafter together referred to as “Site”).
 
The Site, Uponor’s products or services may contain links to other companies’ websites and services that have their own privacy policies and/or the services of third parties installed on your device may allow access to information on your device. Uponor advises you to read carefully the privacy policies of such third parties. Uponor is not responsible for such third party service providers’ privacy practices or contents.
 
By using the Site and/or by submitting personal data to Uponor, you understand and agree that your personal data may be processed as explained in this Privacy Policy. If you do not accept this Privacy Policy, Uponor advises you not to use the Site or submit any personal data to Uponor.
 

1. Controller of Personal Data  

The controller for your personal data is Uponor Corporation; for local country-specific Uponor websites, in parallel (jointly or separately) with its local Uponor subsidiary (together “Uponor”). You can reach the data controller at:
 
Äyritie 20
FI-01510 Vantaa
Finland

e-mail: info@uponor.com.
 
2. Purpose of the processing of personal data and legal basis for processing 

When using the Site, certain personal data that can be connected to you may be collected and processed.
 
Such personal data may be used for the following purposes, as necessary for Uponor’s legitimate interests in connection to (one or more of which may apply simultaneously): 
  • maintenance and development of the Site and Uponor products and services;
  • marketing and communication purposes such as for conducting marketing research, direct marketing, automated marketing, informing you of new features, new products or launches, and special promotions;
  • provision of products and services such as for performing the contract between you and Uponor, ensuring the functionality and security of Uponor products and services, identifying you and preventing and investigating possible misuses; and for
  • statistical and analytical purposes. 
If you communicate with us using the Site, and/or register as a user of the Site (where applicable), Uponor may in some instances also process your personal data on the basis that such processing is necessary for the performance of a contract between you and Uponor, preparatory measures in connection to the contract, or, in some instances, based on your consent.
 
To the extent Uponor processes your personal data based on your consent, you have the right, at any time and free of charge, to withdraw the consent that you give for Uponor to process your personal data.
 
3. Collected Personal Data 

Personal data is typically collected when you use the Site, register into Uponor’s products and services or otherwise interact with Uponor. The personal data may include, among others, access times, the website you linked from, the links you use, the pages you visit, the content you view and such other behavioural information Uponor receives through your browser.
 
Uponor may further ask you to provide Uponor with other kind of information, such as your name, e-mail address, street address, user names, , consent, feedback, age, gender and other non-sensitive data. Uponor wishes to emphasize that certain non-identifiable personal data may become identifiable when you provide Uponor with your personal data.
                                                                
4. Regular sources of data 

The personal data is collected from the following sources:
  • information provided by you or through your actions within the Site or otherwise contacting Uponor;
  • Uponor’s subcontractors in relation to the provision of services with respect to the Site
  • Publicly available sources

5. Regular disclosure of data and the transfer of data outside the EU or the EEA 

The personal data may be disclosed by Uponor to its group companies also outside the European Union (“EU”) or outside the European Economic Area (“EEA”) in accordance with a contract entered into between the relevant Uponor entities, incorporating the European Commission’s Standard Contractual Clauses, which ensure that adequate data protection arrangements are in place. The personal data stored on the server will not be transferred outside the EU or the EEA.
 
Uponor may disclose your personal data to authorized third parties who process personal data on Uponor’s behalf for the purposes stated in this Privacy Policy. Your personal data may be processed by such authorized third parties also outside EU or EEA in accordance with a contract entered into between Uponor and such authorized third party, incorporating the European Commission’s Standard Contractual Clauses or other appropriate safeguards for data transfers as listed in the EU General Data Protection Regulation (GDPR) which ensure that adequate data protection arrangements are in place.
 
Uponor may further conduct marketing and other communication jointly with Uponor’s partners and in connection with this, Uponor may combine information Uponor has collected about you with information Uponor’s partners have collected about you to e.g. avoid unnecessary communication and tailor Uponor’s message to you.
 
In the event Uponor sells, buys, merges or reorganizes in some other way, this may involve Uponor disclosing personal data e.g. to potential and actual purchasers and their advisers.
 
In addition to the above, Uponor may be obliged to disclose your personal data to the authorities. Uponor may also disclose and otherwise process your personal data, in accordance with applicable legislation, to defend its legitimate interests.

6. Principles of data security and data storage 

The personal data will be mainly stored electronically. The personal data is stored in locked premises with restricted access and protected by a participant ID and a password. All physical copies of the personal data, if any, will be stored in locked premises. Only persons who need to process the personal data as part of their duties have access to and the right to process the personal information stored in the register.
 
Uponor retains your personal data as long as it is necessary for the aforementioned purposes or as required by applicable laws. When such requirements no longer exist, your personal data will be deleted or anonymised in such a manner that it no longer can be connected to you.

7. Automated decision making 

Personal data is not used for automated decision making that would have legal or similar consequences to you.

8. User’s rights  

Right of access: You are entitled to inspect your personal data and to receive a written copy of the personal data. The inspection is free of charge.
 
Right to data portability: To the extent Uponor processes your personal data based on your consent, or for the purposes of a contract between you and Uponor, you are entitled to receive your personal data, which you have provided to Uponor, in a structured, commonly used and machine-readable format and, when technically feasible, have the right to transmit those data to another controller without hindrance from Uponor.
 
Right to object: You are entitled to object at any time to processing of your personal data for direct marketing purposes.
 
Right to request rectification, erasure or restriction: You are entitled to ask Uponor to rectify or erase your personal data in case it is obsolete, irrelevant, incorrect, incomplete, otherwise inaccurate or due to other legally acceptable ground. You are also entitled to request restriction of processing of your personal data.
 
Official complaint: while Uponor hopes to resolve any issue you may have with how Uponor processes your personal data, you do also have the right to lodge an official complaint with your local national data protection supervisory authority.
 
If you wish to exercise your rights, please present a written request to the address stated in Section 11.

9. Use of Cookies
 
A cookie is typically a small piece of data sent to your computer device from a website and stored in your web browser while you are browsing a website. When you browse the same website again, the data stored in the cookie may be retrieved by the website to notify the website of your previous activity. To read more about these technologies and how they work, please see for example http://www.allaboutcookies.org.
 
From time to time, a cookie file may be placed on your computer to enable the Site to work properly and to improve the effectiveness of this Site and/or to provide Uponor’s services to you. Cookies are used only to the extent you have accepted those separately. However, cookies which are necessary for the technical functioning of the website (“Essential Cookies”) may be used without your consent to ensure the functioning of the website. You may change your cookie settings and manage the consents you have given at any time by clicking “Adjust Cookie settings”.
 
This Privacy and Cookie Policy details how Uponor utilizes cookies and cookie-like files and technologies on the Site.
 
Purposes of use of cookies – Cookie Categories
 
Essential cookies: The use of certain cookies is necessary to run basic functions on the Site. The cookies in this category are essential for running the Site and are needed to provide you a pleasant experience when visiting the Site.
 
Analytics cookies: Cookies in this category are used to enable monitoring of the website traffic and optimizing your user experience and analysing of aggregated data about usage of the website, or to compile statistics on the number of visitors on the Site. These cookies may be provided by third parties, as specified below.
 
Marketing cookies: Uponor may also use cookies to provide better services and products to you. The cookies in this category are used for e.g. site improvement, personalization and advertising, and may be provided by third parties, as specified below. From your point of view this means that the Site may remember e.g. the language and country choices you have made. Uponor does also analytical profiling to discover e.g. what is popular among users. Uponor looks at where the content of the Site is accessed to help Uponor arrange the Site for best possible user experience. These cookies help make the content of the Site personalized, for example by showing you targeted banners and recommendations. Uponor also looks at what kinds of references are used to reach the Site in order to evaluate the effectiveness of Uponor’s campaigns and promotions. Uponor uses these cookies to serve Uponor advertisements and provide you with targeted advertising.
 
The length of storage of your information depends on the type of cookie used and the Third Party Service provider providing that cookie. The length of storage is described by the Third Party Service Providers in their Privacy Policies which you can access through the links provided below. Session cookies expire and are deleted when the browser is closed, while persistent cookies are typically deleted after two months to two years.

10. Site Functionalities and services provided by Third Party service providers 

The following third parties may, with your explicit consent, view, modify or set their own cookies as if you had requested a webpage from the third parties’ website directly. Depending on the website you visit, all the below listed third party cookies might not be used, as part of these cookies are used only on specific local websites. Your consent is not asked for placing the following third party service provider Essential Cookies, as the Site cannot function without those.
 
Third Party Service Providers in the Essential Cookie Category:
 
Uponor uses Google Tag Manager to enable consent based cookie service management for third party services and reCAPTCHA to protect the website from fraud and abuse, by verifying that the user is not a robot when e.g. filling in forms, all these cookies provided by Google, Inc. The retention periods of the data Google collects vary based on the content and purpose of use of the data, and based on the settings you have chosen. Certain types of data are also de-identified after a defined period. For example, server log advertisement data is de-identified by deleting part of IP address after 9 months and deleting cookie data after 18 months. To read the Google privacy policy, please click here: https://policies.google.com/technologies/partner-sites.
 
Uponor uses Euroland for presenting financial information animations, on the investor website only. To read the Euroland privacy policy, please click here:  https://www.euroland.com/cookiepolicy/en-gb.html
 
Uponor uses Usercentrics Consent Management Platform to enable consent based cookie service management for services set on our websites. This service is provided by Usercentrics GmbH. The retention period is the time span the collected data is saved for the processing purposes. The consent data (given consent and revocation of consent) are stored for two years. The data will then be deleted immediately. To read the Usercentrics privacy policy, please click here:
https://usercentrics.com/privacy-policy/
 
Third Party Service Providers in the Analytics Cookie Category:
 
Uponor uses web analytics service Google Analytics and location service Google Maps by Google, Inc. The retention periods of the data Google collects vary based on the content and purpose of use of the data, and based on the settings you have chosen. Certain types of data are also de-identified after a defined period. For example, server log advertisement data is de-identified by deleting part of IP address after 9 months and deleting cookie data after 18 months. To read the Google privacy policy, please click here: https://policies.google.com/technologies/partner-sites
 
Uponor uses Midas CDN service by Midas Network d.o.o. to grant the closest server location to the website user, this cookie is only used on the Croatian website. To read the Midas privacy policy, please click here: https://www.midas-network.com/privacyTermsWebEN.htm
 
Third Party Service Providers in the Marketing Cookie Category:
 
Uponor uses Addthis service by Oracle Corporation for setting up third party social media plugins. Oracle retains AddThis Data for 13 months as of collection. A 1% sample of AddThis Data (“Sample Dataset”) is retained for a maximum of 24 months for business continuity purposes. To read the Oracle Addthis Privacy Policy, please click here: https://www.oracle.com/legal/privacy/addthis-privacy-policy.html
 
Uponor uses ClickDimensions marketing automation services by ClickDimensions LLC to enable users to order newsletters and for other similar marketing purposes. ClickDimensions retains your personal information for as long as needed to fulfill the purposes outlined in their Privacy Policy, unless a longer retention period is required or permitted by applicable law. At the time your personal information is no longer needed for any business or legal purpose, it will be deleted. To read the ClickDimensions Privacy Policy, please click here: https://clickdimensions.com/about/privacy-policy/
 
Uponor uses Google Ads, Conversion Linker, Google Ads Conversion Tracking and Google AdWords Remarketing provided by Google, Inc for placing advertisements on the Site and for Google searches. The retention periods of the data Google collects vary based on the content and purpose of use of the data, and based on the settings you have chosen. Certain types of data are also de-identified after a defined period. For example, server log advertisement data is de-identified by deleting part of IP address after 9 months and deleting cookie data after 18 months. To read the Google privacy policy, please click here:  https://policies.google.com/technologies/partner-sites
 
Uponor uses Hotjar by Hotjar Ltd. for marketing analytics and marketing services. Hotjar retains Personal Data for as long as is necessary for the purpose(s) for which Hotjar originally collected it or to provide Hotjar Software, resolve disputes, establish legal defenses, conduct audits, pursue legitimate business purposes. Hotjar may also retain information as required by Applicable Law. Hotjar automatically deletes any IP addresses Hotjar processes or stores within thirty (30) calendar days. To read the Hotjar privacy policy, please click here: https://www.hotjar.com/legal/policies/privacy/
 
Uponor uses Issuu by Issuu Inc. to show documents available on the Site to the users. The retention periods of your personal data vary according to the type of data and purpose of use, but is in principle deleted after 13 months or in a shorter time period. To read the Issuu Privacy Policy, please click here: https://issuu.com/legal/privacy and Issuu Cookie Policy, please click here: https://issuu.com/legal/cookies
 
Uponor uses Pardot by Salesforce.com, Inc. to enable marketing automation to its customers and prospects. To read the Salesforce privacy policy, please click here:   https://www.salesforce.com/company/privacy/full_privacy/
 
Uponor uses Sleeknote by Sleeknote ApS to enable marketing pop-ups, only on the Danish website. To read the Sleeknote privacy policy, please click here:  https://sleeknote.com/privacy-policy.
 
Uponor uses Facebook by Facebook, Inc. for social media presence and advertisement. Facebook stores data until it is no longer necessary for providing Facebook services and Facebook Products, or until your account is deleted - whichever comes first. This is a case-by-case determination that depends on things like the nature of the data, why it is collected and processed, and relevant legal or operational retention needs. For example, when you search for something on Facebook, you can access and delete that query from within your search history at any time, but the log of that search is deleted after 6 months. To read the Facebook Privacy Policy, please click here:  https://www.facebook.com/policy.php
 
Uponor uses LinkedIn by LinkedIn Corporation for social media presence and advertisement. LinkedIn generally retains your personal data as long as you keep your account open or as needed to provide you LinkedIn Services. This includes data you or others provided to LinkedIn and data generated or inferred from your use of LinkedIn Services. To read the LinkedIn Privacy Policy, please click here: https://www.linkedin.com/legal/privacy-policy
 
Uponor uses YouTube by Google Inc. for social media presence and advertisement. The retention periods of the data Google collects vary based on the content and purpose of use of the data, and based on the settings you have chosen. Certain types of data are also de-identified after a defined period. For example, server log advertisement data is de-identified by deleting part of IP address after 9 months and deleting cookie data after 18 months To read the Google Privacy Policy, please click here: https://policies.google.com/technologies/partner-sites
 
Social Media Features
 
The Site may use social media plugins, such as the “Like” button provided by the social networks Facebook, Twitter, LinkedIn, YouTube and Instagram. The content of the social media plugins on the Site is from such social network(s) directly. When you visit the Site while logged into a social network, your browser establishes a direct connection with the social network’s servers. If you are logged out from the social network(s) while visiting Site, your browser sends the social network(s) a more limited information. The social media plugins on the Site are subject to the privacy terms and other terms and conditions of the relevant social media sites (please see the links to relevant Privacy Policies above). The information collected by the social network(s) is not disclosed to Uponor without your explicit consent.

11. Changes to this Privacy Policy 

Please be aware that Uponor may change this Privacy Policy from time to time. However, in the event of any material, adverse changes, Uponor will post a notice informing of such changes both at the beginning of this Privacy Policy and on the Site’s home page. Uponor advises you to visit this Privacy Policy from time to time to be aware of such changes.
 
Should you have any additional questions, please don’t hesitate to contact us through our customer service or by writing us to: info@uponor.com.