Created: 14 September 2023
The Site, Uponor’s products or services may contain links to other companies’ websites and services that have their own privacy policies and/or the services of third parties installed on your device may allow access to information on your device. Uponor advises you to read carefully the privacy policies of such third parties. Uponor is not responsible for such third party service providers’ privacy practices or contents.
The controller for your personal data is Uponor Corporation; for local country-specific Uponor websites, in parallel with its local Uponor subsidiary (together “Uponor”). You can reach the data controller at:
In case you wish to make a request relating to your personal data, please use the forms available at https://www.uponorgroup.com/en-en/legal-information/data-protection and on the local Uponor websites.
2. Purpose of the processing of personal data and legal basis for processing
When using the Site, certain personal data that can be connected to you may be collected and processed.
Such personal data may be used for the following purposes, as necessary for Uponor’s legitimate interests in connection to (one or more of which may apply simultaneously):
- maintenance and development of the Site and Uponor products and services;
- marketing and communication purposes such as for conducting marketing research, direct marketing, automated marketing, informing you of new features, new products or launches, and special promotions;
- provision of products and services such as for performing the contract between you and Uponor, ensuring the functionality and security of Uponor products and services, identifying you and preventing and investigating possible misuses; and for
- statistical and analytical purposes.
To the extent Uponor processes your personal data based on your consent, you have the right, at any time and free of charge, to withdraw the consent that you give for Uponor to process your personal data.
3. Collected Personal Data
Personal data is typically collected when you use the Site, register into Uponor’s products and services or otherwise interact with Uponor. The personal data may include, among others, access times, the website you linked from, the links you use, the pages you visit, the content you view and such other behavioural information Uponor receives through your browser.
Uponor may further ask you to provide Uponor with other kind of information, such as your name, e-mail address, street address, user names, consent, feedback, age, gender and other non-sensitive data. Uponor wishes to emphasize that certain non-identifiable personal data may become identifiable when you provide Uponor with your personal data.
4. Regular sources of data
The personal data is collected from the following sources:
- information provided by you or through your actions within the Site or otherwise contacting Uponor;
- Uponor’s subcontractors in relation to the provision of services with respect to the Site;
- Publicly available sources
5. Regular disclosure of data and the transfer of data outside the EU or the EEA
The personal data may be disclosed by Uponor to its group companies also outside the European Union (“EU”) or outside the European Economic Area (“EEA”) in accordance with a contract entered into between the relevant Uponor entities, incorporating the European Commission’s Standard Contractual Clauses, which ensure that adequate data protection arrangements are in place. The personal data stored on the server will not be transferred outside the EU or the EEA.
Uponor may further conduct marketing and other communication jointly with Uponor’s partners and in connection with this, Uponor may combine information Uponor has collected about you with information Uponor’s partners have collected about you to e.g. avoid unnecessary communication and tailor Uponor’s message to you.
In the event Uponor sells, buys, merges or reorganizes in some other way, this may involve Uponor disclosing personal data e.g. to potential and actual purchasers and their advisers.
In addition to the above, Uponor may be obliged to disclose your personal data to the authorities. Uponor may also disclose and otherwise process your personal data, in accordance with applicable legislation, to defend its legitimate interests.
6. Principles of data security and data storage
Uponor retains your personal data as long as it is necessary for the aforementioned purposes or as required by applicable laws. When such requirements no longer exist, your personal data will be deleted or anonymised in such a manner that it no longer can be connected to you.
7. Automated decision making
Personal data is not used for automated decision making that would have legal or similar consequences to you.
8. User’s rights
Right of access: You are entitled to inspect your personal data and to receive a written copy of the personal data. The inspection is free of charge.
Right to data portability: To the extent Uponor processes your personal data based on your consent, or for the purposes of a contract between you and Uponor, you are entitled to receive your personal data, which you have provided to Uponor, in a structured, commonly used and machine-readable format and, when technically feasible, have the right to transmit those data to another controller without hindrance from Uponor.
Right to object: You are entitled to object at any time to processing of your personal data for direct marketing purposes.
Right to request rectification, erasure or restriction: You are entitled to ask Uponor to rectify or erase your personal data in case it is obsolete, irrelevant, incorrect, incomplete, otherwise inaccurate or due to other legally acceptable ground. You are also entitled to request restriction of processing of your personal data.
Official complaint: while Uponor hopes to resolve any issue you may have with how Uponor processes your personal data, you do also have the right to lodge an official complaint with your local national data protection supervisory authority.
If you wish to exercise your rights, please present a written request to the address stated in Section 11.
A cookie is typically a small piece of data sent to your computer device from a website and stored in your web browser while you are browsing a website. When you browse the same website again, the data stored in the cookie may be retrieved by the website to notify the website of your previous activity. To read more about these technologies and how they work, please see for example http://www.allaboutcookies.org.
From time to time, a cookie file may be placed on your computer to enable the Site to work properly and to improve the effectiveness of this Site and/or to provide Uponor’s services to you. Cookies are used only to the extent you have accepted those separately. However, cookies which are necessary for the technical functioning of the website (“Essential Cookies”) may be used without your consent to ensure the functioning of the website. You may change your cookie settings and manage the consents you have given at any time by clicking “Adjust Cookie settings”.
Essential cookies: The use of certain cookies is necessary to run basic functions on the Site. The cookies in this category are essential for running the Site and are needed to provide you a pleasant experience when visiting the Site.
Analytics cookies: Cookies in this category are used to enable monitoring of the website traffic and optimizing your user experience and analysing of aggregated data about usage of the website, or to compile statistics on the number of visitors on the Site. These cookies may be provided by third parties, as specified below.
The length of storage of your information depends on the type of cookie used and the Third Party Service provider providing that cookie. The length of storage is described by the Third Party Service Providers in their Privacy Policies which you can access through the links provided below. Session cookies expire and are deleted when the browser is closed, while persistent cookies are typically deleted after two months to two years.
10. Site Functionalities and services provided by Third Party service providers
The following third parties may, with your explicit consent, view, modify or set their own cookies as if you had requested a webpage from the third parties’ website directly. Depending on the website you visit, all the below listed third party cookies might not be used, as part of these cookies are used only on specific local websites. Your consent is not asked for placing the following third party service provider Essential Cookies, as the Site cannot function without those.
Third Party Service Providers in the Essential Cookie Category:
Third Party Service Providers in the Analytics Cookie Category:
Third Party Service Providers in the Marketing Cookie Category:
Uponor uses Maplet by Maplet Oy on the Finnish website only to show customers the nearest Uponor installation and service center.
Social Media Features
The Site may use social media plugins, such as the “Like” button provided by the social networks Facebook, Twitter, LinkedIn, YouTube and Instagram. The content of the social media plugins on the Site is from such social network(s) directly. When you visit the Site while logged into a social network, your browser establishes a direct connection with the social network’s servers. If you are logged out from the social network(s) while visiting Site, your browser sends the social network(s) a more limited information. The social media plugins on the Site are subject to the privacy terms and other terms and conditions of the relevant social media sites (please see the links to relevant Privacy Policies above). The information collected by the social network(s) is not disclosed to Uponor without your explicit consent.
Should you have any additional questions, please don’t hesitate to contact us through our customer service or by writing us to: email@example.com.